Significant Internet Disruption Impacts Dozens Online Platforms and Mobile Apps

A widespread internet outage has impacted dozens online platforms and mobile apps worldwide, as users noting issues accessing the internet due to difficulties at Amazon’s web hosting service.

The disrupted platforms comprise Snapchat, the gaming platform Roblox, Signal, and the language learning app Duolingo, in addition to multiple Amazon-managed services including its key e-commerce website and the Ring home security firm.

Throughout Britain, Lloyds bank was impacted as well as its branches the bank Halifax and Bank of Scotland, with further notifications of issues accessing the HMRC online portal on Monday morning. Also in the UK, several Ring device owners used social media to report their security devices were malfunctioning.

Just within Britain, reports of issues on individual apps totaled the many thousands for every service.

Officials confirmed that the problem originated in the east coast of the America at the cloud division, a division that offers vital web infrastructure for many businesses, who rent out resources on AWS infrastructure. The cloud platform is the most extensive web hosting platform.

Shortly after midnight (PDT) in the United States (8am BST), the company announced “increased problem frequencies and latencies” for the cloud services in a area on the eastern US of the US. The cascading impact was seen to hit services around the world, with the Downdetector site reporting problems with the corresponding services in different parts of the world.

The monitoring service Thousand Eyes, a service that tracks online failures, also reported a surge in outages on Monday morning, and numerous instances situated in the state of Virginia, the site of the AWS US-East-1 zone where the company stated the problems originated.